Company Policy

Crescini Pietro Snc boasts over 50 years of experience in the passenger transport sector both nationally and internationally.
The ideals that distinguish our organization are seriousness, reliability, punctuality and flexibility, as well as attention to the adaptation of its structures and means to new technologies for the constant increase of the quality of services and the satisfaction of interested parties.
Safety and maximum comfort are the goals that in more than half a century of activity we have proposed to reach because we are aware that these are the fundamental elements to guarantee a...

"have a good trip"

Based on these principles Crescini Pietro Snc sets the following general objectives for Quality:
Customer Focus: We put the needs and expectations of our customers and service users at the center of our activities. We constantly seek to understand and exceed their expectations to ensure a safe, punctual and efficient transport service.

Safety and Reliability: We ensure the safety of our passengers and staff through the adoption of rigorous procedures and standards and compliance with all applicable laws and regulations. We constantly monitor the condition of our vehicles and the training of our staff to ensure a reliable and high quality service and
We maintain constant regulatory monitoring to ensure full legal and regulatory compliance.

Continuous Improvement: We are committed to continuously improving our processes, services and performance through periodic review of our quality objectives and implementation of corrective actions.

Staff Training and Development: We invest in the skills and training of our staff to ensure a high level of technical competence and customer service.

Communication and Engagement: We promote open and transparent communication within the organization and with our customers, suppliers and other stakeholders. We encourage the active involvement of all our employees in the quality improvement process.

These principles form the foundation of our commitment to quality and continuous improvement, and guide all our decisions and actions to ensure a service that is safe, efficient and of high quality.

Castiglione Delle Stiviere, 18/07/2024